Privacy Policy

Last Updated: October 28, 2025

1. Introduction

LISH - The Light of Hope Foundation ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us, including:

  • Name and contact information (email, phone, address)
  • Donation and payment information
  • Volunteer application details
  • Communication preferences
  • Any other information you choose to provide

2.2 Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address and device information
  • Browser type and version
  • Pages visited and time spent on pages
  • Referring website addresses
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use the collected information to:

  • Process donations and issue tax receipts
  • Manage volunteer applications and engagement
  • Send newsletters and updates about our programs
  • Respond to inquiries and provide customer support
  • Improve our website and services
  • Comply with legal obligations
  • Prevent fraud and ensure security
  • Analyze website usage and optimize user experience

4. Information Sharing and Disclosure

4.1 Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, or conducting our charitable activities.

4.2 Legal Requirements: We may disclose your information if required by law, court order, or government regulation, or to protect our rights and safety.

4.3 With Your Consent: We may share your information for any other purpose with your explicit consent.

4.4 Donor Recognition: Unless you request anonymity, we may publicly acknowledge donors in our communications and reports.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand user behavior. You can control cookie preferences through your browser settings. Please see our Cookie Policy for more details.

7. Your Rights

You have the right to:

  • Access and receive a copy of your personal information
  • Correct inaccurate or incomplete information
  • Request deletion of your personal information
  • Object to processing of your information
  • Withdraw consent at any time
  • Unsubscribe from marketing communications
  • Lodge a complaint with data protection authorities

To exercise these rights, please contact us at lish.lightofhope@gmail.com

8. Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children. If we learn we have collected information from a child under 13, we will delete it promptly.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

10. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Donation records are retained as required by Indian tax and accounting laws.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

13. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

LISH - The Light of Hope Foundation
Email: lish.lightofhope@gmail.com
Address: Jalgaon, Maharashtra, India
CIN: U85300MH2025PTC437626